Any product that has been used does not qualify for a return. If the product doesn't work. If you receive a broken item or missing part. Photo of the outside and the stuffing inside of the package. Photo of the damaged item.
Where do I return the product? US customers can return their products to our US warehouse.
Customers from European Union countries can return to our European warehouse. Customers from other countries will need to send their products to our warehouse in China.
We care about our valued customers so we always pay 100% attention on your order. If you have any questions regarding your order. The item "Xiaomi Aqara ZNMS11LM Password Fingerprint Lock Smart Home Security Office Door" is in sale since Tuesday, December 18, 2018.This item is in the category "Home & Garden\Home Improvement\Building & Hardware\Doors & Door Hardware\Door Locks & Lock Mechanisms". The seller is "auto_accuracy" and is located in Shenzhen. This item can be shipped to United States, all countries in Europe, Canada, Australia.